Hospital admission can be:

  • urgent: since the IOV does not have an emergency department, urgent hospitalization, mainly in case of toxicity or complications, occurs through local emergency medical services;
  • scheduled: scheduled hospitalizations are ordered by the specialist of the operative unit and can be:
    • in Day Hospital: single admission or recurring admissions, each lasting less than one day, for the provision of diagnosis and treatment services;
    • in Day Surgery: for surgical operations with a one-day hospitalization;
    • in Ordinary Hospital Admission in Padua or Castelfranco Veneto;
    • in Postoperative Intensive Care, in Padua or Castelfranco Veneto, when required and on the basis of an evaluation by the anesthesiologist.

At the time of scheduled hospitalization, the patient must go directly to the ward, bringing with him or her all the necessary documentation and personal belongings.

Administrative certification of hospitalization

The electronic certificate of admission (INPS) must be requested from the medical staff at the time of entry into the ward. Other certificates attesting hospital admission, which do not report the diagnosis (for the employer, insurance, etc.) are provided together with the letter of discharge.

Copy of health documentation

Once discharged from the hospitalization, you can request a copy of your medical record or other medical documents from the Medical Records Office, located in the entrance hall of the hospital unit of Padua. For information, call 049 821 3055 from Monday to Friday from 8:30 to 9:30 and from 14:00 to 15:00, or go to http://www.sanita.padova.it/sez,52.

Medicine

The medicines that a patient is given during a hospital stay are prescribed and ordered by the Institute’s doctors. In order not to interfere with cancer therapy, any other medication must be authorized by the doctors of the department. For the same reason, doctors must be notified of any medications (including phytotherapics, homeopathic and supplements) taken prior to admission.

Money and valuables

It is advisable to bring only enough money for small purchases. The Institute is not responsible for money and valuables left unattended. Any loss of personal belongings must be immediately reported to the personnel of the department.

Day Hospital

The Day Hospital is located on the second floor of the Busonera hospital and is open Monday through Friday from 8 am to 5 pm. It was inaugurated in 2014 and was designed following the principles of humanization of care. It has 17beds and 32 armchairs; 14 chairs are dedicated to the “Pink Room”, a room designated for breast cancer patients. There is also an office for the doctor on call and a refreshment area that provides food and drink for a quick breakfast or snack.

The patient will be referred to the Day Hospital after an appointment with the oncologist, who will prescribe the appropriate therapy. The appointment takes place in one of the clinics located on the first floor. At the end of the visit, the doctor will issue a discharge letter indicating the reservation number: the patient will proceed to the waiting room of the Day Hospital, on the second floor. When the corresponding number is called, the patient will be taken to one of the rooms and treatment will be started.

Treatment times vary, from a few minutes to a few hours. During infusion, there are usually no undesirable effects; if they occur, they are usually mild and are promptly treated.
No special clothing or nightwear is required; comfortable clothes are recommended.
While receiving treatment patients can read, listen to music or use electronic devices. Free wi-fi is available.

The nursing staff is present in the room and can clear up any doubts and provide further information. Once back home, the patient can interact with the nursing staff regarding the side effects of therapy through the online service “L’infermiere risponde” (“The nurse responds”).

  • Reception: tel. 049 821 5919
  • Doctor on call: tel. 049 821 5631 or 320 437 0503 Monday to Friday from 08:00 to 17:00. For urgent matters outside office hours and on public holidays, contact your doctor or local emergency department.
  • Nursing coordinator: dott. Nicola Galtarossa, tel. 049 821 5925

Ordinary hospitalization

Ordinary hospitalization
WardReferring unitsVisiting hoursTo talk with doctors
Common Ward for Medical Oncology
and Radiotherapy
Padua

Busonera Hospital,
2nd floor

Nursing coordinator:
tel. 049 821 2975 (8:00 - 14:00)
Oncology 1

Oncology 2

Radiotherapy
Daily:
7:00 - 8:00
11:30 - 14:00
17:30 - 20:00
Oncology 1 and 2:
Mon - Fri | 12:00 - 13:00

Radiotherapy:
Mon - Fri | 12:30 - 13:00
Surgical Wards
Padua

Busonera Hospital,
3rd floor
Melanoma and Sarcoma Surgical Oncology

Breast Surgery
Daily:
7:00 - 8:00
11:30 - 14:00
18:00 - 20:30
Melanoma and Sarcoma
Surgical Oncology:
Mon - Fri | 8:30 - 9:00

Breast Surgery:
Mon - Fri | 9:00 - 12:30
Surgical Wards
Castelfranco Veneto

San Giacomo Hospital,
2nd floor
Breast Unit

Surgical Oncology of the Esophagus
and Digestive Tract


Urologic Oncology
Daily:
7:00 - 8:00
13:00 - 14:00
17:30 - 20:00
Surgical Oncology of the Esophagus and Digestive Tract:
Mon - Fri | 12:00 - 13:00
Common Ward for Medical Oncology
Castelfranco Veneto

San Giacomo Hospital,
5th floor
Gastroenterology

Oncohematology

Oncology
Mon - Sat:
15:00 - 16:00*
19:00 - 20:00**
Sun/holidays:
10:00 - 11:00
15:00 - 16:00
* Oncohematology:
only Tue, Thu, Sat
** Only Gastroenterology
and Oncohematology
Gastroenterology:
ask the Operating Unit reception desk
Mon - Fri | 10:30 - 11:00

We do not recommend visitation by children under the age of 12. When the presence of a family member or other caregiver during non-visiting hours, including overnight, is required, authorization must be obtained from the department coordinator. In case of need, the patient can ask the coordinator to consult the list of persons authorized by the IOV to provide assistance.

Intensive care Padua

Intensive care is located on the 3rd floor of the Busonera Hospital.
Visiting hours are from 14:00 to 15:00 and from 20:30 to 21:30. Only two family members are allowed at a time.
For clinical information, doctors are available to family members of intensive care patients at 1.30 pm.

Intensive care Castelfranco Veneto

Intensive care is located on the ground floor of the San Giacomo Hospital.
Visiting hours are every day from 15:00 to 20:00. Only two family members are allowed at a time.
Information on the patient’s health status is provided to family members by the doctor in charge Monday to Friday from 15:00 to 16:00; after this time and on Saturdays, Sundays and public holidays, the information is guaranteed by the on-call doctor during visiting hours.
The director of the Unit receives by appointment.

Hospitalization: what to bring with you

Use the following list (available below for download) to check that you have all the documentation and personal effects necessary for your scheduled day or overnight hospitalization.

  • For foreign patients:
    • identity document, valid passport or equivalent identification document with photo; for patients of the European Community / EFTA: mod. S2 (ex form E 112).
  • Administrative documents:
    • valid identity card or passport;
    • TEAM health card (bar code);
    • any insurance policies (only for private hospitalizations).
  • Clinical documentation, if available:
    • previous discharge letters;
    • previous medical records;
    • radiology films and reports;
    • any other exam reports.
  • Any medications being taken with dosage.
  • Personal effects:
    • pajamas;
    • slippers;
    • dressing gown;
    • underwear;
    • personal hygiene products;
    • material for the care and custody of any prostheses.

To avoid tripping and falling, it is advisable to wear closed slippers and to fasten the pajama belt and robe.

Personal hygiene products are on sale at the Busonera Hospital bar.

Discharge

The decision to discharge a patient is made by the ward doctor. However, the patient can, under his or her own personal responsibility, ask to be discharged even against medical advice. The patient will be required to sign an appropriate form.

On the day of discharge, the ward doctor gives the patient a discharge letter, usually addressed to the family doctor, which contains all the useful contact details and plan for future visits and exams.
The doctor also provides the patient with any hospitalization certificates required for insurance, work or for exemption of health care costs. He also returns any other medical records that belong to the patient.

The discharge can be:

  • to home, with possible activation of territorial protocols of protected discharge (IOV personnel contact the health district of residence and the family doctor of the patient so that the patient is guaranteed suitable home care services);
  • to another sub-acute or residential hospital.

The continuity of service is an integral part of the NHS and guarantees the continuity of medical assistance after hospitalization. It is activated by the ward doctor to protect the needs of the patient and his or her family.