Hospital admission can be:

  • urgent: since the IOV does not have an emergency department, urgent hospitalization, mainly in case of toxicity or complications, occurs through local emergency medical services;
  • scheduled: scheduled hospitalizations are ordered by the specialist of the operative unit and can be:

At the time of scheduled hospitalization, the patient must go directly to the ward, bringing with him or her all the necessary documentation and personal belongings.


The medicines that a patient is given during a hospital stay are prescribed and ordered by the Institute’s doctors. In order not to interfere with cancer therapy, any other medication must be authorized by the doctors of the department. For the same reason, doctors must be notified of any medications (including phytotherapics, homeopathic and supplements) taken prior to admission.

Money and valuables

It is advisable to bring only enough money for small purchases. The Institute is not responsible for money and valuables left unattended. Any loss of personal belongings must be immediately reported to the personnel of the department.

Administrative certification of hospitalization

The electronic certificate of admission (INPS) must be requested from the medical staff at the time of entry into the ward. Other certificates attesting hospital admission, which do not report the diagnosis (for the employer, insurance, etc.) are provided together with the letter of discharge.

Day Hospital

The Day Hospital is located on the second floor of the Busonera hospital and is open from Monday through Friday from 8 am to 5 pm. It was inaugurated in 2014 and was designed following the principles of humanization of care. It has 17beds and 32 armchairs; 14 seats are dedicated to the “Pink Room”, a room designated for breast cancer patients. There is also an office for the doctor on call and a refreshment area that provides food and drink for a quick breakfast or snack.

The patient will be referred to the Day Hospital after an appointment with the oncologist, who will prescribe the appropriate therapy. The appointment takes place in one of the clinics located on the first floor. At the end of the visit, the doctor will issue a discharge letter indicating the reservation number: the patient will proceed to the waiting room of the Day Hospital, on the second floor. When the corresponding number is called, the patient will be taken to one of the rooms and treatment will be started.

Treatment times vary, from a few minutes to a few hours. During infusion, there are usually no undesirable effects; if they occur, they are usually mild and are promptly treated.
No special clothing or nightwear is required; comfortable clothes are recommended.
While receiving treatment patients can read, listen to music or use electronic devices. Free wi-fi is available.

The nursing staff present in the room, to clear up any doubts and to provide further information. Once back home, the patient can interact with the nursing staff regarding the side effects of therapy, through the online service l’infermiere risponde.

Ordinary hospitalization

Common Ward for Medical Oncology – Radiotherapy

The department is located on the 2nd floor of the Busonera Hospital. It welcomes patients being cared for by Oncology 1 (directed by Dr. Vittorina Zagonel), Oncology 2 (directed by Prof. PierFranco Conte) and Radiotherapy (directed by Dr. Luigi Corti); therefore, three medical teams are present, but only one nursing and social healthcare team. The department is also equipped with special rooms with a low microbial load for patients undergoing autologous bone marrow transplantation.

At the time of admission, the patient and his / her family will receive a welcome brochure with practical and useful information.

  • Oncology 1 Secretariat: tel. 049 821 5953, from 9.00 to 14.00
  • Oncology 2 Secretariat: tel. 049 821 5931, from 9.00 to 14.00
  • Radiotherapy secretariat: tel. 049 821 2940
  • Nursing coordinator: dott.ssa Cristina Tridello, tel. 049 821 2975 from 8.00 to 14.00

For urgent matters, the on-call doctor of the oncological day hospital is available at 049 821 5631 or at 320 437 0503 from Monday to Friday from 08:00 to 17:00. Outside office hours and on public holidays, contact your doctor or local emergency department.
The number 049 821 5919 from Monday to Friday from 9.00 am to 3.00 pm remains active for patients in the outpatient department who need information other than hospitalization.
For specific information and clarification on the side effects of chemotherapy, it is advisable to use the online service “The Nurse Responds”.

Surgical Wards

The Melanomas and sarcomas Surgical Oncology (directed by Prof. Carlo Riccardo Rossi) and Breast Surgery (directed by Dr. Fernando Bozza) units are located in the Busonera Hospital (3rd floor). The Surgical Oncology of the Esophagus and Digestive Tract Unit (directed by Dr. Pierluigi Pilati) is located at San Giacomo Hospital in Castelfranco Veneto (2nd floor).

  • Breast Surgery Secretariat: tel. 049 821 5588
  • Melanomas and sarcomas Surgical Oncology Secretariat: tel. 049 821 5757
  • Surgical Oncology of the Esophagus and Digestive Tract Secretariat: tel. 0423 421 306

Visiting hours

Daily visits are free during the following times:

  • from 7:00 am to 8:00 am
  • from 11:30 am to 2:00 pm (1:00 pm to 2:00 pm for Surgical Oncology of the Esophagus and Digestive Tract)
  • from 5:30 pm to 8:00 pm (6:00 pm to 8:30 pm for Melanomas and sarcomas Surgical Oncology and Breast Surgery);

We do not recommend visitation by children under the age of 12.

When the presence of a family member or other caregiver during non-visiting hours, including overnight, is required, authorization must be obtained from the department coordinator. In case of need, the patient can ask the coordinator to consult the list of persons authorized by the IOV to provide assistance.

To talk with doctors

The doctors of the wards receive family members every day, Monday to Friday, during the following hours:

  • Oncology 1 and 2 from 12:00 to 13:00
  • Radiotherapy from 12:30 to 13:00
  • Melanomas and sarcomas Surgical Oncology from 8:30 to 9:00
  • Surgical Oncology of the Esophagus and Digestive Tract from 12:00 to 13:00
  • Breast Surgery from 9:00 to 12:30

Intensive care Padua

Intensive care is located on the 3rd floor of the Busonera Hospital.
Visiting hours are from 14:00 to 15:00 and from 20:30 to 21:30. Only two family members are allowed at a time.
For clinical information, doctors are available to family members of intensive care patients at 1.30 pm.

Intensive care Castelfranco Veneto

Intensive care is located on the ground floor of the San Giacomo Hospital.
Visiting hours are every day from 15:00 to 20:00. Only two family members are allowed at a time.
Information on the patient’s health status is provided to family members by the doctor in charge from Monday to Friday from 15:00 to 16:00; after this time and on Saturdays, Sundays and public holidays, the information is guaranteed by the on-call doctor during visiting hours.
The director of the Unit receives by appointment.

Hospitalization: what to bring with you

Use the following list (available below for download) to check that you have all the documentation and personal effects necessary for your scheduled day or overnight hospitalization.

  • For foreign patients:
    • identity document, valid passport or equivalent identification document with photo; for patients of the European Community / EFTA: mod. S2 (ex form E 112).
  • Administrative documents:
    • valid identity card or passport;
    • TEAM health card (bar code);
    • any insurance policies (only for private hospitalizations).
  • Clinical documentation, if available:
    • previous discharge letters;
    • previous medical records;
    • radiology films and reports;
    • any other exams reports.
  • Drugs being taken with dosage.
  • Personal effects:
    • pajamas;
    • slippers;
    • dressing gown;
    • underwear;
    • personal hygiene products;
    • material for the care and custody of any prostheses.

To avoid tripping and falling, it is advisable to wear closed slippers and to fasten the pajama belt and robe.

Personal hygiene products are on sale at the Busonera Hospital bar.


The decision to discharge a patient is made by the ward doctor. However, the patient can, under his or her own personal responsibility, ask to be discharged even against medical advice. The patient will be required to sign an appropriate form.

On the day of discharge, the ward doctor gives the patient a discharge letter, usually addressed to the family doctor, which contains all the useful contact details and plan for future visits and exams.
The doctor also provides the patient with any hospitalization certificates required for insurance, work or for exemption of health care costs. He also returns any other medical records that belong to the patient.

The discharge can be:

  • to home, with possible activation of territorial protocols of protected discharge (IOV personnel contact the health district of residence and the family doctor of the patient so that the patient is guaranteed suitable home care services);
  • to another sub-acute or residential hospital.

The continuity of service is an integral part of the NHS and guarantees the continuity of medical assistance after hospitalization. It is activated by the ward doctor to protect the needs of the patient and his or her family.